SCRMC- Medical Interpreter

JOB SUMMARY: The interpreter, under general supervision, has the responsibility to interpret written and/or spoken material from one language to another while maintaining the original meaning, format, and tone. They play a crucial role in facilitating communication and understanding between different language speakers, sometimes in very specialized and sensitive cases. They will collaborate with a multidisciplinary team to bridge communication gaps and foster multilingual understanding. This position will help improve quality, promote safe clinical care, and enhance the patient and family’s healthcare experience.

JOB REQUIREMENTS:

• Minimum of two year’s experience in healthcare
• Must be able to pass a Language Proficiency Assessment
• Must be 18 years or older

PROFESSIONAL RESPONSIBILITES:

• Ability to deliver high quality translated content via written or oral communication
• Ability to interpret fluently
• Reads, translates, and rewrites documents as needed
• Collaborates with a multidisciplinary team to ensure patient understanding, patient concerns, explain treatment options, and updates as needed
• Specialized knowledge in healthcare and knowledge of medical terminology
• Specialized knowledge in cultural understanding
• Ability to detect nonverbal cues or cultural customs specific to that group of people
• Ability to document timely and appropriate in the electronic medical record
• Ability to work weekends, holidays, and take call
• Must be organized and able to cope with stress
• Ability to maintain unbiased and neutral
• Coordinates effective transitions plans post discharge by calling patient post discharge

CORE DUTIES:

• Adhere to all SCRMC policies, procedures, and employee performance standards
• Participates in department improvement and other activities as needed
• Demonstrates competency in performance of relevant skill set
• Demonstrates reliability by consistently reporting to work on time as scheduled
• Must adhere to all components of HIPPA guidelines
• Must complete all annual requirements in a timely manner
• Must maintain a professional appearance

OTHER ESSENTIAL SKILL COMPETENCIES:

• Infection prevention
• Flexible and adaptable to changing priorities
• EMR and use of other electronic devices
• Creative problem solving critical/analytical thinking

INTERACTION SKILLS:

• Communicate effectively
• Strong verbal and written skills
• Conflict resolution
• Interdisciplinary collaboration
• Customer service
• Active listening skills
• Strong, clear, articulate voice

PHYSICAL DEMANDS:

• Stand, sit, walk- frequently
• Talk, hear- continuously
• Pushing, pulling, lifting- occasionally
• Using hands- frequently